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Writer's pictureChristine Ducey

Mastering Cross-Selling on Amazon

Leveraging A+ Content Comparison Charts, Variation Themes, Brand Story, Virtual Bundles, and Brand Storefront


Amazon's vast eCommerce platform offers brands innovative ways to increase their Average Order Value (AOV) and overall sales. One effective strategy is cross-selling, which involves promoting additional, related products to customers. Amazon provides a suite of tools that can be harnessed to enhance cross-selling efforts, including A+ Content comparison charts, variation themes, Brand Story, virtual bundles, and the Brand Storefront. Here’s how to utilize these tools to maximize your brand’s cross-selling potential:



1. A+ Content Comparison Charts

A+ Content, available to Brand Registered sellers and vendors, allows you to enrich your product listings with enhanced visuals and detailed descriptions. Among its features, the comparison chart stands out as a powerful cross-selling tool. The A+ Comparison Chart is a feature in both Basic and Premium A+ Content that allows you to display detailed product information and highlight other products you sell.


How To Use It:

  • Showcase Complementary Products: Use the chart to present related items, encouraging customers to add these additional products to their purchase.

  • Promote Upsell Opportunities: Highlight premium versions or bundles of products, showcasing their enhanced features and benefits.

  • Utilize Shoppable Features (Premium A+): In Premium A+ Content, include Add to Cart buttons, reviews, and prices directly in the comparison chart to facilitate easy and immediate purchasing.


Benefits:

  • Increases the visibility of complementary products, making it more likely that customers will add additional items to their cart.

  • The shoppable features in Premium A+ Content make it easy for customers to purchase multiple items, enhancing their overall shopping experience and increasing sales.


2. Variation Themes

Variation themes allow you to group related products under one single listing. This feature is particularly useful for products that come in different sizes, colors, or styles.


How to Use It:

  • Offer Choice and Convenience: By presenting variations together, you simplify the shopping experience. Customers can easily switch between different options without leaving the product page.

  • Upsell Higher-End Variations: Highlight the benefits of higher-priced variations, such as premium materials or additional features, encouraging customers to consider more expensive options. 


Benefits:

  • Enhances user experience by providing all options in one place.

  • Increases the likelihood of upselling higher-margin variations, resulting in a higher AOV. 


3. Brand Story

The Brand Story section is an addition to Amazon’s A+ Content that allows sellers to share their brand’s history, values, and mission. This section can also be leveraged for cross-selling.


How to Use It:

  • Narrative Cross-Selling: Integrate mentions of other products in your brand’s narrative. For example, while telling the story of how your fitness brand was founded, naturally incorporate references to various products like yoga mats, ankle weights, and water bottles.

  • Build Emotional Connections: Use storytelling to build an emotional connection with customers, making them more likely to explore other products in your range.


Benefits:

  • Strengthens brand loyalty and recognition.

  • Encourages customers to explore the full range of products.


Photo by Melissa Askew on Unsplash


4. Virtual Bundles

Virtual bundles allow you to combine multiple products into a single offering without physically bundling them. This feature is excellent for cross-selling as it provides a value proposition to the customer.


How to Use It:

  • Create Thematic Bundles: Combine products that naturally go together. For instance, a kitchenware brand could create a baking bundle that includes a mixing bowl, measuring cups, and a rolling pin.

  • Offer Discounts: Provide a slight discount for purchasing the bundle compared to buying each item separately to make it an attractive deal for customers.


Benefits:

  • Increases AOV by encouraging customers to buy more items at once.

  • Simplifies the purchasing decision by presenting a curated selection of products.


5. Brand Storefront

Your Amazon Brand Storefront acts as a mini-website within Amazon, showcasing your entire product range in a branded environment.


How to Use It:

  • Curate Product Collections: Organize your storefront into collections or themes. For example, a clothing brand could have collections for shirts, pants, outerwear, and shoes. 

  • Cross-Promote within the Storefront: Use banners, shoppable images, and featured product sections to cross-promote items. Highlight best-sellers, new arrivals, and related products prominently.

  • Analyze Performance: Utilize the Store Insights feature to track customer behavior and optimize the layout and content based on what works best.


Benefits:

  • Provides a cohesive and immersive shopping experience.

  • Drives traffic to a central location where customers can discover the full range of your products.



Conclusion

Effectively utilizing Amazon’s suite of tools for cross-selling can significantly enhance your sales strategy. By integrating A+ Content comparison charts, variation themes, Brand Story, virtual bundles, and your Brand Storefront, you can create a seamless and engaging shopping experience that encourages customers to explore and purchase more products from your range. Embrace these features to not only boost your sales but also to build a loyal customer base that appreciates the depth and quality of your brand offerings.


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